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Our in-depth process of capturing our customer's expectations, preferences and aversions; The Voice of Customer

Specifically, the Voice of the Customer produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives.

Our studies consist of both qualitative and quantitative research steps and in addition to the graphical results shown we also ask our clients for their views on areas of improvement as well as which part of the recruitment process that is most important to them.

This survey, and the subsequent publishing of the results, allows Chameleon to fulfil two of our guiding principles — to be “open and honest at all times” and “to actively seek, listen to and act upon” the feedback we receive from our clients and candidates.

We realise that this is a continual process; therefore our website enables you to give honest feedback about the service you have received from Chameleon and the published results will change in real time. We will be transparent in publishing these results (good or bad!) because that is the best way we can ensure that our level of service continues to evolve and will raise the bar across our industry.

Their immediate understanding of our business needs and of the characteristics required for the role show the capability of the whole team.

General Manager – FMCG

I have found the level of service delivered by Chameleon International was excellent. They had a clear understanding of the market.

Plant Manager – Food & Beverages

Chameleon International have been working with us over the last 2.5 years and have become a trusted partner in the recruitment of experienced Procurement professionals within our German and European Procurement organisation.

VP, Human Resources – Aerospace

Chameleon International spent a great amount of time talking to hiring managers and Human Resources in order to get a complete understanding of our business, requirements and wishes.

Global Category Manager – Chemicals

Chameleon made the effort to meet me personally and supported me not only throughout the whole interview process but made sure to stay in touch, even after I had started my new role.

Global Head of Operations – Medical Devices

I have known Chameleon International for some years now and they have been fantastic in helping me find the next step of my career.

VP Supply Chain – FMCG

We worked with Chameleon International for the open requirements we had in World Class Manufacturing. Chameleon quickly delivered relevant candidates from key target companies demonstrating knowledge and accuracy in selection.

HR Business Partner – Automotive

Explanations about the new company, the organisation and the atmosphere there, as well as the feedback I received on the same day was really excellent.

Director, Supply Chain – Pharmaceuticals

The research was very focused on the individual needs of the company and candidate.

KVP Manager – Automotive

From our research , our clients value the following as the three most important aspects in any search:

voc-1-book

Knowledge of functional expertise

voc-2-medal

Track record of previous success in similar positions

voc-3-hands

Understanding of company culture

How can we help your organisation?

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What our candidates say

of candidates said they would use Chameleon again for their job search.

of candidates agreed Chameleon demonstrated good knowledge of the client.

of candidates said Chameleon met or exceeded their expectations.

Their immediate understanding of our business needs and of the characteristics required for the role show the capability of the whole team.

General Manager – FMCG

I have found the level of service delivered by Chameleon International was excellent. They had a clear understanding of the market.

Plant Manager – Food & Beverages

Chameleon International have been working with us over the last 2.5 years and have become a trusted partner in the recruitment of experienced Procurement professionals within our German and European Procurement organisation.

VP, Human Resources – Aerospace

Chameleon International spent a great amount of time talking to hiring managers and Human Resources in order to get a complete understanding of our business, requirements and wishes.

Global Category Manager – Chemicals

Chameleon made the effort to meet me personally and supported me not only throughout the whole interview process but made sure to stay in touch, even after I had started my new role.

Global Head of Operations – Medical Devices

I have known Chameleon International for some years now and they have been fantastic in helping me find the next step of my career.

VP Supply Chain – FMCG

We worked with Chameleon International for the open requirements we had in World Class Manufacturing. Chameleon quickly delivered relevant candidates from key target companies demonstrating knowledge and accuracy in selection.

HR Business Partner – Automotive

Explanations about the new company, the organisation and the atmosphere there, as well as the feedback I received on the same day was really excellent.

Director, Supply Chain – Pharmaceuticals

The research was very focused on the individual needs of the company and candidate.

KVP Manager – Automotive

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